Featured image of post Unlocking Sessions with a Single Command

Unlocking Sessions with a Single Command

Explore the power of the cancel_my_transaction.do command that swiftly releases frozen sessions within ServiceNow. Learn its execution process, delve into its benefits, and consider essential aspects for effective utilization of this vital tool.

Have you ever found yourself stuck in a frozen session within ServiceNow? Fear not! The cancel_my_transaction.do command comes to your rescue, allowing you to swiftly regain control.

Understanding the Power of cancel_my_transaction.do

What is cancel_my_transaction.do?

The cancel_my_transaction.do command acts as a lifeline in ServiceNow. It serves as a solution to unfreeze a locked session, enabling users to resume work without delays.

How to Execute cancel_my_transaction.do

Executing this command is simpler than you might think. Just append /cancel_my_transaction.do to your ServiceNow URL, and voilà! Your session is released from its frozen state.

Benefits and Considerations

Benefits of Using cancel_my_transaction.do

  • Instant Recovery: Quickly regain access to your session, minimizing downtime.
  • User-Friendly: The command is straightforward and easy to execute for any ServiceNow user.

Considerations to Keep in Mind

  • Potential Data Loss: Exercise caution as the command cancels pending transactions, potentially leading to data loss if not used judiciously.
  • Impact on Workflows: While resolving frozen sessions, ongoing transactions may be affected, so assess the impact before executing.


The cancel_my_transaction.do command serves as a swift remedy for frozen sessions in ServiceNow. Remember, with great power comes great responsibility. Use it wisely to unlock your session and resume your workflow seamlessly.

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