Have you ever been stuck mid-action in ServiceNow, with the whole session frozen and unresponsive? Yeah, me too — especially when running shady scripts in the background…

What is cancel_my_transaction.do?

It’s basically a “get out of jail free” card for frozen sessions.
When ServiceNow locks up — usually because of a long-running transaction — this command tells the platform to cancel whatever is stuck, so you can get back to work without needing to refresh or log out.

How to Use It

Super simple:

• Take your current ServiceNow URL and add /cancel_my_transaction.do at the end.
• Hit Enter, and that’s it — your session should unlock almost instantly.

Example:
https://yourinstance.service-now.com/cancel_my_transaction.do

A Few Things to Watch Out For

Before you make this part of your regular toolkit, a quick heads-up:

• You might lose unsaved work.
  If you cancel a transaction that was in the middle of saving or processing data, that work is gone.
• It can interrupt workflows.
  If your frozen session was tied to a bigger process (like an approval flow or background script), canceling it might have ripple effects.

So yeah — use it when you need it, but use it thoughtfully.

Final Thoughts

cancel_my_transaction.do is one of those low-key lifesavers that every ServiceNow user should know about.
It’s not magic, but when you’re stuck and don’t want to lose your momentum, it can feel pretty close.